Privacy Policy
Privacy Policy
LAST UPDATED — 2026.06.01
Last updated: 5 July 2026
1. Data controller
The controller responsible for the processing of personal data described in this policy is MarsAI LIMITED, a Colorado corporation registered in Denver, Colorado, USA (the "Company"). For all privacy matters, contact MarsAI000222@gmail.com.
2. Collection of personal information
In providing the service, the Company may collect the following information.
- Contact details you provide (name, company, role, email address)
- Usage logs (API request metadata, IP address)
- Payment-related information
- Cookies — necessary cookies required to operate the site, and optional analytics cookies, used only with your consent, to understand and improve how the site is used
3. Purpose of use and legal bases
Collected information is used to provide and improve the service, prevent misuse, and send notices. It is not used beyond these purposes. Where the GDPR applies, we process personal data on the following legal bases: performance of a contract (providing the service, billing), our legitimate interests (service security, misuse prevention, improvement), your consent (optional cookies, marketing communications), and compliance with legal obligations.
4. Data retention
We retain personal data only for as long as necessary for the purposes above: account and billing data for the duration of the contract plus any statutory retention periods; API request metadata for up to 12 months for billing and incident handling; contact inquiries for up to 24 months. Prompts and outputs are not used for training and are not retained beyond what is technically required to process the request.
5. Provision to third parties
Except as required by applicable law, personal information is not provided to third parties without the individual's consent. We may use service providers (for example, hosting and payment processing) who process data on our behalf under contract and only on our instructions.
6. International data transfers
The Company is based in the United States, and personal data is processed there. Where we transfer personal data from the European Economic Area, the United Kingdom or Switzerland to the United States, we rely on appropriate safeguards, in particular the European Commission's Standard Contractual Clauses.
7. Security management
We take necessary and appropriate security measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information. All traffic is encrypted.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, obtain a portable copy of it, restrict or object to certain processing, and withdraw consent at any time with effect for the future. This includes rights under the Colorado Privacy Act and, for users in the EEA, the United Kingdom and Switzerland, rights under the GDPR. To exercise these rights, email MarsAI000222@gmail.com. If we decline your request, you may appeal our decision, and we will respond within the period required by law. Users in the EEA also have the right to lodge a complaint with their local data protection supervisory authority. We do not sell personal data and do not use it for targeted advertising.
9. Contact
For inquiries about this policy, please email MarsAI000222@gmail.com.
